FAQ

Although we have built a super accurate and efficient tool, neither we, nor any other psychometric testing provider for that matter, can guarantee a 100% success rate when it comes to the hiring of individuals. We can, however, guarantee that 100% of our users loved playing the experience our game provided.

The usability of our tool is not dependent on any prior gaming experience. Moreover, it does not seek to measure the speed with which the player has completed the game. The tool is easy to use, simple to navigate and produces a clear, easily understandable analytical report.

Our psychometric tool is designed to measure soft skills. This means that we work alongside your other HR tools and help increase their accuracy and judgment while saving you time-and money.

No. A computer and a moderate wi-fi connection will do. One of our main competitive advantages is that we are versatile and easy to use.

Hard skills which are technical, teachable and quantifiable; soft skills are more innate and reflective of an individual’s work values. Some candidates may possess the necessary technical skills, but without interpersonal capabilities, a seemingly ideal candidate will be a bad hire in the long run.

You buy the best recruitment tool that helps you find the right person for the job. In the form of a game that everyone loves.

Yes of course. You can do so through from your account settings; within the dashboard.

Nothing’s free. Still you are free to choose a cheap plan.

As an antidepressant

Click here to get started with your registration.

Yes we offer a Free Trial of our product which offers you 5 Assessments over 10 days. Click here to get Started.

It is a more fun and more accurate way to evaluate candidates’ general mental ability, problem-solving traits, reasoning and soft skills.

Owiwi is GDPR-compliant, and your data will stay encrypted in a fully secure environment. We also have an in-house legal team to support you with any questions or concerns.

With a Monthly Subscription you are charged for use of the product every month. Under this model your total available Assessments are reset every month; according to the tier you have purchased. I.E Any remaining assessments you have not consumed - will not carry over to the next month.

The “Owiwi Score” is a consolidated (Average) score of ALL the Soft Skills results that are generated upon completion of an assessment. It is an easy way to evaluate how well a candidate performed in the game without having to look at all 8 Soft Skill Scores.

You can think of “Campaigns” as the way that you can send invitations to your candidates. Create multiple “Campaigns” according to your needs and job segmentation to keep your results and talent pool organized and neat.

If you have a question that is not answered in this FAQ – please feel free to contact us either at info@owiwi.co.uk or through our Live-Chat window on the bottom right of the website.

Yes you can cancel your subscription at moment you like through your account profile. You will retain access to your data until the subscription package you have purchased, expires.

Yes. Payment data are handled by our billing partner; Paddle. To learn more about their policies please click here.

No. Our Free Trial does not require you to provide us with any credit card information to sign up.

We accept payments through PayPal and all major credit cards including Visa, MasterCard, Discover and American Express. If you’d like us to accept purchase orders or take any form of offline payment (E.X Bank Transfer), please contact your account manager or write to billing@owiwi.co.uk.

No. We offer 2 different options via our online model (Monthly and Annual) so you can pick the plan that fits your needs. You can always downgrade or switch plans at any time. If you are looking for something else, you can always contact us here.

If you have depleted your available assessments, and require additional licenses (Assessments) you will need to upgrade to a higher tier. However feel free to contact us here to see how we can help!

Yes. If you upgrade a tier, you will be charged immediately where as if you downgrade to a smaller plan, you will pay less on the next billing date.

Yes. Extensions are available upon request which offer an additional 5 days to your trial; just contact us here and we will get that set up for you immediately.

When your free trial ends, you will no longer be able to access your dashboard. To regain access to your dashboard, you will need to subscribe to one of our packages. Your data and results will be stored and kept safe in the meantime.

Your trial plan includes 5 assessments over a period 10 days – and offers you access to most of our features which are also provided on the Corporate Plan with the exception of Multiple Administrators and Import/Export functionality.

Yes. Owiwi can integrate with 3^rd party apps. Please contact us here for more information.

Priority support means that we will resolve issues within 24 hours from the moment we receive a support ticket.

Basic support means that we will resolve issues within 72 hours from the moment we receive a support ticket.

Test norms consist of data that make it possible to determine the relative standing of an individual who has taken a test - and provide a basis for comparing the individual with a group in an objective manner. Numerical values called percentiles serve as the basis for our system of norms.

By languages we mean localized versions of the game and dashboard. Currently the Owiwi solution is localized in Greek, English (US & UK), Spanish (Castillian), Brazilian Portuguese, Italian and Turkish.

Every time you send an invitation to a candidate, one assessment will be consumed from your remaining assessment count.