FAQ

Yes we offer a Free Trial of our product which offers you 5 Assessments over 21 days.  Click here to get Started.

No. Our Free Trial does not require you to provide us with any credit card information. 

Click here to get started with your registration. Note that a Business Email is required.

When your free trial ends, you will no longer be able to access your dashboard. To regain access to your dashboard, you will need to subscribe to one of our packages. Your data and results will be stored and kept safe in the meantime.

Yes. Once your account expires, upon Re-Logging into your Dashboard you will have the option to automatically extend your Trial for another 7 Days.  If you need a longer extension, please contact us at info@owiwi.co.uk.

If you need more than 5 Assessments, Owiwi offers a Referral Program whereby you can recommend Owiwi to Friends in return for extra assessments and extensions to your Free Trial. Alternatively you can buy more assessments.

No - You will need to purchase any number of new assessments to be granted Access.

To use Owiwi you need to purchase “Assessments”. You can think of “Assessments” as “Credits” to be used as you see fit. 

If you have used all of your available Assessments and require more, you can purchase more through our pricing page. (Accessible also from within your Dashboard - Billing). Feel free to contact us here if you have any questions or at info@owiwi.co.uk. 

Owiwi follows a Tiered Volume Based Model. The more Assessments you buy, the lower the unit cost becomes.  You can view our pricing for up to 250 Assessments here. For more than 250 Assessments, please contact us here.

Yes, Owiwi offers Unlimited Usage Plans. Please contact sales at info@owiwi.co.uk for more information.

Every time you send an invitation to a candidate, one assessment will be consumed from your remaining assessment count.

Yes - Assessments expire 365 Days since the date of purchase and with it Dashboard Access.

No - You can follow our Usage based pricing if you need less than 250 Assessments - but we can provide you with multi-year contracts if requested.

Yes - If you are a new startup please contact us here to discuss your eligibility to our startup program that offers significantly discounted rates.

We accept payments through all major credit cards including Visa, Mastercard, Discover and American Express. We work with Paddle as our Payment Processor.  We also offer payments through Bank Transfer if that is more convenient.

Yes - Click here to book a call with us!

Yes - Owiwi offers unlimited Seats for your whole team.

Yes - We offer various tours of how our product works which you can access from the dashboard.

The “Owiwi Score” is the consolidated (Average) score of ALL the Soft Skills you have selected to assess for in a candidate. It is a quick way to determine the overall performance of the candidate.

You can think of “Campaigns” as either Job Positions you are recruiting for, or company-wide initiatives whereby you can set the rules or parameters for the assessment, such as Deadline, what skills to assess and method of distribution. Create multiple “Campaigns” according to your needs and job segmentation to keep your results and talent pool organized and neat.

Click on the Menu button at the top right of your screen. Click on Account Details, and then on Settings. From there you can switch the Language of your platform and reports to your preference. 

Yes - You can delete users by clicking on the Actions button (3 Dots) located in the top right of each candidate profile.

Yes - If a candidate accidentally deleted his Invitation Email, you can Resend it to him by clicking on “Actions” (3 Dots) button in the Candidate Profile - and click on “Resend Invitation”. Resending an invitation to an already invited user - will not consume any additional licenses. 

You can only edit the Deadline of the Campaign and Top-Up Assessments on Public Campaigns. To edit your Campaign, Click on “Campaigns” tab and go to Actions for the Campaign in question. Click on Edit.  If you want to change the soft skills being assessed in an existing campaign - you will need to create a new campaign. 

When creating your Campaign, you will be able to select how you want to invite your candidates.  The default option is the Owiwi Email - which is a standard template containing the key information (Name of Campaign and Deadline). Candidates are invited to this via their Email Addresses which are provided within the “Invite” Panel.  Alternatively when creating a Campaign, you can select to share the Assessment via a URL.  Private URLs require candidates to verify their email address with the same email you have uploaded in the Owiwi system.  Public URLs allow unrestricted access to whomever clicks on it. 

To invite users to participate in the Assessment you first need to create a Campaign. Once you have created a Campaign and determined the Invitation Method (Email or URL), you can invite candidates accordingly.  

Yes. Shortlists are a great way to rank your best performing candidates and share them with your colleagues to decide who to proceed to the next stage of your hiring process. 

In addition to seeing their results, candidates can also do the following:

• Share Certificates of Completion
• Invite Friends to also Play
• Engage with our Learning Center with Training Recommendations

Yes - Candidates have access to a dashboard where they can see some basic feedback on their assessment results and engage with other features we offer.

All our content is provided by 3rd parties - such as Coursera, LinkedIn Learning, Skillshare and Udemy. We are not commercially affiliated with these companies, we simply curate and refer to content we think is relevant. 

Yes - Upon completing a Soft Skill Assessment, our platform makes suggestions to our users on learning content they can consume to develop that particular area. 

Yes - Our reports contain suggested interview questions to help you get the most out of your interviews. We provide 6 Questions in total, 3 behavioral and 3 situational questions. 

Click here to download a sample!

We measure 11 Soft Skills that are critical in the workplace. Click here to learn more.

Psychometric tests are used by employers to assess intelligence, abilities, potential and personality.

It is a scientific assessment tool, disguised as a video game. The rich graphics and narrative create a more fun and immersive experience for candidates to engage and resolve various Situational Judgement Tests.

SJTs are a popular personnel selection method, designed to assess an applicant’s judgment regarding a situation encountered in the workplace. SJT’s present respondents with work-related situations and a list of plausible courses of action. Respondents are asked to evaluate each course of action for either the likelihood that they would perform the action or the effectiveness of the action. Thus, SJTs tend to determine behavioral tendencies, assessing how an individual will behave in a certain situation, and knowledge instruction, which evaluates the effectiveness of possible responses. In our case, Owiwi has transformed these work-based scenarios into a fictional narrative to create a unique assessment offering. 

Plato once said “You can discover more about a person in an hour of play than in a year of conversation” and he was absolutely right. We brought together the scientific world of psychometrics and gamification to create a Stealth Assessment tool. These tools aim to lower users' defenses and draw more genuine reactions out of them by lowering test anxiety; resulting in a more pleasant recruitment experience. 

Owiwi is trusted by more than 200 companies worldwide and is a scientific leader in the field, having published more than 6 papers in peer reviewed journals establishing its concrete validity, reliability and credibility.  You can view some of our scientific papers and journal publications here - and you can download our Scientific Manual here. 

Norms are essentially benchmarks of data that make it possible to compare candidates results with a demographic audience of your choosing. The point is to determine the relative standing of an individual who has taken a test - and provide a basis for comparing the individual with a group in an objective manner. Numerical values called centiles (or percentiles) serve as the basis for our system of norms.

We take your data security very seriously. Our servers are located in Germany and are housed in a first‑class, ISO 27001 and PCI DSS certified data center with biometric access and 24/7 surveillance. We guarantee that our applications are always up to date and all the latest security patches have been installed. We also use SSL encryption for our solution.  

Yes. Payment data is securely handled by our billing partner; Paddle. 

Owiwi is GDPR-compliant, and your data will stay encrypted in a fully secure environment as per EU legislation.

You can read our Privacy Policy here. 

You can read our Terms of Use here.

You can always contact us via email at info@owiwi.co.uk or support@owiwi.co.uk.

You can Reset your Password by clicking here. 

Please contact us at info@owiwi.co.uk with your request and email address - and we will revert back with a confirmation.

If you have a question that is not answered in this FAQ – please feel free to contact us here or at info@owiwi.co.uk.

If you have any ideas or recommendations for new features and functionalities, please contact us here. We'd love to hear from you!